Press Email
Send press, interviews and coverage requests here; include the subject line with the date and your medium, and responses come quickly.
vvjl Support, media and contact in one place
To get official assistance in Dhaka, start here. The vvjl Support team responds quickly to media inquiries, account problems, and vvjl Help, and Bangladesh users also receive separate instructions about bKash, Nagad, and Rocket.
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vvjl Support: Quick path to press contacts
If you need a fast answer like a phone call, this section is useful; the media team responds within 13 working hours, and urgent news requests are given priority.
Press messages from Dhaka are usually easy to organize; if you are looking for vvjl Contact, this page takes you directly to the right team.
Response Time
General inquiries take 13 working hours; sending screenshots makes the issue easier to understand.
Media Hours
In Dhaka time, messages sent in the morning are usually answered sooner.
vvjl Help Center media resources
A small pack contains all the essentials: logo, screenshots and team identity, and makes reporting easier.
Press Kit
Brand identity, usable logos and short description for new reports; this is the most useful.
- Logo File
- Short Brand Note
- Screenshot Set
Brand Asset
Web and news visuals here; same-size files keep layouts clean.
- Color Reference
- Icon Set
- Banner Size
Executive Profile
Brief bios of team leads and spokespersons available; if you want interviews, view this section first.
- Job Titles
- Short Biography
- Media Note
General vvjl Contact Card
Sometimes account, sometimes APK, and sometimes just a small question, so topics are split into separate cards.
Account Support
Questions about vvjl Login, Profile and Verification? This is the right place; send a message and you'll reach the right team.
Most users get answers with just two small pieces of information.
App and APK Support
Use this if you have problems with the vvjl App, APK install and updates; on some Android phones you need to grant permissions manually.
If not yet, send a screenshot; this speeds up the solution.
3 questions about media coverage
News copy, screenshots and official statements; some answers are pre-prepared to save time.
What to write for coverage?
Your medium, deadline and topic in one line; short messages usually move quickly.
Is sending a screenshot necessary?
Yes, to show the issue, send 1 or 2 clear screenshots; often that's enough.
Can you write about the vvjl App?
Sure, first verify this page's information, then send additional questions if needed.
A small guide for Bangladesh users
Many users from Dhaka, Chattogram and Khulna ask about bKash, Nagad, Rocket, which is why local information is kept separate in the contact section.
Keep support messages under 23 lines; with clear information the team can understand quickly, and the correct answer comes from vvjl Support.
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